Customer Service
Shipping
SHIPPING: Updated NOV 2021.
DOMESTIC SHIPPING:
All orders will be processed and shipped 2 times a week
+ UPS / USPS PRIORITY MAIL (tracked and insured) $9.00
We offer:
$5 next day Portland and Lake Oswego delivery.
Free local non contact pickup is available at our Portland store: 935 NW 19th Ave, Portland, OR 97209 USA.
Please choose your best option at check out.
Your package will arrive in approximately 2-7 business days after shipment.
In case an item is out of stock we will need to cancel the order and you will receive a full refund.
Please note that our online inventory is pulled from our store and subject to availability. We will try our best to fulfill all online orders, and if an item is out of stock we will notify you as soon as possible.
Yo! reserves the right to cancel any order due to issues involving merchandise availability.
We are not responsible for lost or stolen packages or packages delayed by the postal service.
We are continuing to take extra precautions when shipping out all items safely.
INTERNATIONAL SHIPPING: We are currently not offering international shipping at this time.
NON-DELIVERED OR RETURN TO SENDER ITEMS:
If your item is unable to be delivered and returned to us, we are not responsible for the cost of shipping the item again. If you would like a refund for your purchase (minus shipping costs) or to have it shipped to you again, please contact us at hello@yoportland.com.
Refunds will be issued once we have the product back in hand.