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Orders, Shipping and Returns

SHIPPING:

All orders will be processed and shipped within 2-5 days. Excluding weekends and holidays. Your package will arrive in approximately 2-7 business days after shipment.

In case an item is out of stock we will need to cancel the order and you will receive a full refund.

DOMESTIC SHIPPING:

We ship via USPS priority mail with tracking for a flat fee of $6.
We also offer USPS express mail / overnight for $50.
Free local pickup is available at our Portland store: 935 NW 19th Ave, Portland, OR 97209 USA.

We will notify you when orders go out with the accompanying USPS tracking number (where applicable) to the email address provided.

Yo! reserves the right to cancel any order due to issues involving merchandise availability.

We are not responsible for lost or stolen packages or packages delayed by the postal service.

 

INTERNATIONAL SHIPPING:

We offer flat rate shipping using USPS FIRST CLASS INTERNATIONAL SHIPPING for $18. We ship worldwide.

First Class International is reliable and cost effective. Estimated delivery is 10-21 business days, and includes limited tracking information.

 

USPS International express mail is offered at a flat rate of $50. International Express usually arrives within 3-5 business days and comes with tracking, confirmation, and insurance. This is great option for time sensitive orders and a guaranteed speedy arrival at your door.

Your order will be processed and shipped within 1-3 business days excluding holidays.

Customs offices may delay estimated arrival dates. This is beyond our control, as we are not involved in the customs process.

Customs fees and/or taxes are the sole responsibility of buyer.

We're required by law to declare full value of items and declare them as merchandise.

Yo! reserves the right to cancel any order due to issues involving merchandise availability.

 

RETURNS

Yes! We accept returns for store credit. Items must be in the same condition we sent them to you - tags still attached, items undamaged and unworn.

Item(s) may not be returned without prior notification - please email us at sarah@yoportland.com for a return form that must be included in package.

Credit can not be issued for shipping costs.

All returns must be returned to us within 20 days of delivery date for domestic orders, and within 30 days for international orders.

Please note - All sale and vintage items are final sale.

Please let us know if you have an issue with your order, and we will do our very best to make it right.