Shipping + Local Pick Up
In Store Pick Up
You will receive a confirmation email once your order is ready for pick up.
When you arrive in store please let us know your name and order number.
Our Portland store is open 6 days a week - closed Mondays.
All items must be picked up within 60 days of the order date. We can't hold onto items past 60 days due to lack of space (and also we want them to go home to you!) All items not picked up after 60 days will be donated to a local non profit - no refund will be given after 60 days.
All orders will be processed and shipped twice a week on a Tuesday and Thursday.
Local pick up if always your fastest option if you live in Portland.
Most orders will be shipped via UPS and are tracked and insured.
USPS will be used for Hawaii and PO Boxes.
We are not responsible for shipments that are lost of stolen. Please contact us if you need to file a claim and we can work with you to resolve any lost or stolen packages.
Incorrect Address or returned packages:
If a package is returned to us due to misinformation on the shipping address or failed delivery attempt, you are responsible for the re-shipment fees.
We are unable to refund the original shipping cost.
Please note we share our online inventory with our in store inventory and on occasion we will need to refund an out of stock item. You will be notified within 72 hours if this is the case.
We reserve the right to cancel any orders due to merchandise availability.
We do not ship internationally.
We do not offer any orders internationally currently and offer domestic USA orders only.